The EE Community

Re: Back order google pixel

Hello!I have a Google Pixel 9a on order and haven't been given an estimated dispatch date. Do you have any guidance on how long it is currently taking to dispatch please?

fraud

someone has managed to get through my 2 step verification and order a brand new phone on my account. I have contacted the bank and waiting for a response.  The fraudster has blocked me from getting through to EE as they have set up something that is ...

Calls keep dropping since power outage

Hi,I am on an EE contract and live in Portugal. Since the power outage I have been unable to make calls. On attempt, the calls keep dropping. I am fully aware WhatsApp calls are still going through but I want to call landlines.I have tried removing s...

I want to make a payment to my billing account but need to have services restore

Can’t manage or cancel Apple TV offer

I took up the EE offer of Apple TV for 3 months but however hard I try I can’t see how to manage the subscription in the EE app. I want to cancel it and I can’t see a way to do that. Please help me work out how to cancel it - I’ve already spent many ...

Need a real router and mesh

HiBeen using the "Smart" Hub Pro for a few months now and come to the conclusion it's less than rubbish. There is no real QoS, no ability to change DNS and the awful range extenders are equal to tin cans with a bit of string. Can anyone suggest a dec...

Linking Mobile & Broadband accounts

I've been trying to link my mobile & broadband accounts as I'm overdue for a upgrade on my mobile contract (in fact, all 3 of us that I manage on my account are overdue an upgrade) but every time I try and do it on the website it comes back with sayi...

TV start up

HiWhen I press the EE start up button on my remote the blue lite flickers on the box for around 2mins before the tv comes on, what do I need to do to rectify the problem?Les

Making a payment

I tryed to make a payment on my app but it said sorry I can't.  but this said it came out my bank 

what a useless way to post

Ask gemini. Avoid EE call service. After moving house ...Avoid EE call centers. I have been ask about my adress 10 times! 2 help desk staff! Useless.Money black holes if you not paying attention or dont ask for repetitions. I mean: can you tell me th...