02-10-2023 12:55 AM
I’ve ordered a replacement sim about 5 times online and none of them arrived. I been to the shop to get it in person with my ID and they said you have to be over 18 to get it done in the shop. I’ve also ordered a replacement sim over the phone and that hasn’t arrived. This is getting really annoying and I don’t know what to do at this point.
02-10-2023 08:33 AM
Hi @DenarTDM
Welcome to the community.
Are you on contract or pay as you go? Is your address showing correctly in your My EE account?
Chris