cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Replacement sim not arriving

DenarTDM
Investigator
Investigator

I’ve ordered a replacement sim about 5 times online and none of them arrived. I been to the shop to get it in person with my ID and they said you have to be over 18 to get it done in the shop. I’ve also ordered a replacement sim over the phone and that hasn’t arrived. This is getting really annoying and I don’t know what to do at this point.

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @DenarTDM 

Welcome to the community.

Are you on contract or pay as you go? Is your address showing correctly in your My EE account?
Chris