Help

[Ayman7]

Hello, I have an ee sim, but I cannot receive calls

[Ayman7]

I am going there now

[Ayman7]

Replaced sim but same problem

[Katie_B]

Thanks for letting us know @Ayman7. 

Did the EE Store take a look into this for you?

Katie

[Ayman7]

I told them that I could not receive calls. They told me that I had to change the SIM card

[Katie_B]

I would recommend getting in touch with our technical care team who can run further tests @Ayman7. 

Do you have access to another phone?

Katie

[Ayman7]

I tried to call 150, but to no avail. They do not help. Yes, I have my daughter's phone

[Ayman7]

I haven't found the answer yet and I'm suffering from the same problem without a solution yet

[Christopher_G]

Hi @Ayman7 

What did they say when you called 150?

Chris

[Ayman7]

no answer . The answering machine then hangs up. To be honest, I respected the ee

[Christopher_G]

Sorry, there was a typing mistake in my last reply, @Ayman7. Did you call 150? What did they say when you did?

Chris