Help with existing numbers and new SIM card deals

Suzy03
Investigator
Investigator

‎26-10-2022 02:40 PM

I’ve purchased an extra SIM card to link the new number to my existing account can I do this, if so how? Can my daughter have a new sim contract and keep her existing number?

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3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎26-10-2022 05:43 PM

Hi @Suzy03,

Is the new number on a pay as you go or pay monthly plan? What about your daughter's current number?

James

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Suzy03
Investigator
Investigator
In response to James_B

‎26-10-2022 06:02 PM

Hi James!
My daughter has bought a SIM card with her birthday money (unlimited text and minutes, 15gb for £15)she wanted to put in her smart watch so she can contact us if she’s out with her friends. I thought if I had it as a 2nd number on my account then it would solve all the problems. Kind regards Sue

Sent from my iPhone
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James_B
EE Community Manager
EE Community Manager
In response to Suzy03

‎26-10-2022 06:20 PM

Hi @Suzy03,

Are you trying to add it to a family account so you can gift data? This can only be done with pay monthly sim only or phone plans.

James

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