Galaxy Ultra Watch and e-sim transfer

[SYUK1]

I have S25 Ultra and existing watch 5 pro with an existing e-sim plan, I have recently purchased Samsung watch Ultra and want to transfer e-sim to my watch as I have done previously

The setup takes me through to EE and asks me to buy an e sim plan, there is no option for existing plans or transfers - how can I now transfer my current e-sim plan to my new watch

Am planning on resetting my existing watch 5 to factory settings shortly

PLans are the same price at £7 but surely as before I can add new watch to existing plan 

Help

[Rach_H]

Hi @SYUK1,

Welcome to the Community!

We want to make moving your watch eSIM between devices as straightforward as possible, so I'm sorry to hear you're having this difficulty, and I can understand your frustration. I'd recommend reaching out to our team, and they will be able to help you get this sorted.

Rach