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Resolved! Return kit bag

Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . Shaneen 

Broadband Speed Drops around midnight.

I'm new to EE, previously with BT. I have a 500mbps contract and for most of the day that is what I get, until around midnight that is. Every night at around 12:00 pm the speed drops to less than 25 mbps. Its so slow sometimes that pages freeze on my...

Re: Phone number disconnected

I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.

Unable to connect.

It is getting impossible to connect an XTU MR03  camera to full fibre 100mb I have tried next to the router and away from the router and cancel the 5gh only the 2.4gh on main& compatible.On a samsug A15cloudedge.Thinking of changing my broadband once...

Reconnecting my mobile number

Hi,I was on pay as you go and travelling abroad for some months so I wasn't able to use my number. I received a message saying my number was going to be disconnected and now I can't send/receive messages or contact EE to reconnect my mobile number.Wh...

Gabe666 by • Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Blue Light Card

Can a BLC discount be added retrospective? The cost is actually now horrendous and did not know this was an offer 

KAZADA by • Visitor
  • 33 Views
  • 5 replies
  • 2 Helpful

Discovery + issues

I have recently joined EE and included in my basic entertainment package is Discovery +. I had this when I was with Sky up to joining EE. I have got everything else working, but having issues with this app on the tv. I can login no problem from my ph...

DLCur by • Explorer
  • 76 Views
  • 4 replies
  • 0 Helpful

Now tv sports not working

I pay for Big sports HD but for some reason I cannot access sky sports through now tv, it is saying I need to set up or add it to tv package but I already have it.It was working fine yesterday but now has stopped, how cna this be fixed? 

Resolved! On holiday Lanzarote

Hi currently in Lanzarote. My plan says I have roaming within my service plan but I’m unable to make any calls . I’ve increased my spending cap. Turned roaming on and off . Tried to call EE but they cut me off and send a text when I reply to the text...

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