Excellent Customer Service Recognition

[RC360]

I’ve seen similar requests on the forums but EE still hasn’t provided its customers with a method of recognising excellent levels of customer service, therefore please would a moderator send me a private message to which I can reply in order to do this.

I’m posting in this forum as my reason for contacting EE was to address a sim problem.

Thank you

[Katie_B]

Good morning @RC360. 

Thanks for coming here. 

Did you contact us via phone? if yes, did you receive a survey after your call?

If not please let me know so I can send you a private message for more details. 

Speak soon, 

Katie

[RC360]

Hi Katie,

Thank you for answering my request.

Yes, I did contact EE by phone, and no, I didn't receive a survey - it's
rare that I do.

Regards,
Richard

[Katie_B]

Thanks for getting back to me @RC360. 

I have sent you a private message for more details. 

Katie