Community Activity
Smartwatch Data
Hi, I’ve just joined EE from O2, I have gone for the All included iPhone contract which is meant to include smartwatch data. How do I set this up as when I try to connect through my watch it says I’m not eligible to upgrade, but I don’t want to, I ju...
New Extra Hub
Hi, how can I get an extra broadband hub please? Recently transferred from BT to EE and when I was with BT, I had the main hub downstairs and a smaller hub upstairs for our computer. I would appreciate your help.
Regular Internet Dropout
For the past few weeks every weekday morning at approx. 10.30am the Internet drops for a few minutes, typically five to seven including re-establishing connection, with the router dropping back to flashing orange, then to steady orange before blue an...
Getting new phone today, I normally go into shop for this .
However my shop in RUGBY has been closed and I'm unable to get to Daventry, I've been talked through the very "simple" steps to transfer my data from my present phone to my new one . I've downloaded SmartSwitch but my concern is that I've had a few ...
Cannot access my online account/app
Hi all,I’m new to the forum.For the last three or four months I have been unable to view my account online or use the EE app, and becoming more than frustrated now with the lack of help from EE.When I try to login I get an error saying something went...
Where is my phone?
I can't find the order number to track my new phone. Looked in spam folder but no sign of it. I know a delivery was attempted to my old address, not the one that BT use. Help!G.
xbox game pass
hi so i was a bit of an idiot and when activating my game pass i used the wrong email and used it for one i don't have an xbox account under is there any why i can change it to my correct one as my last game pass i had from you guys i used the correc...
EE Smart Hub Plus poor range and connection strengh compared to BT Smart Hub 2
Our BT broadband contract came to an end so we've moved fully to EE now and been sent out an EE Smart Hub Plus to replace our BT Smart Hub 2. There seems to be a considerable reduction in range with the new EE box and an unstable or poor wifi connect...
Friends & Family code not working
Trying to order new sim only plan - all rounder for iPhone - but site is not letting me apply F&F code. Getting below error message. I did try with the non-iPhone all rounder plan and the code works. But I want the iPhone plan for the free Apple Musi...
Ordered a 9070xt with a 150.00 game card. GPU received,Game card yet to arrive..
Similar to other posts here, I’ve waited the 14 working days from delivery of the GPU and I’ve still not received the game card voucher. Called 150 today to be told they have to send a form and it’ll take another 5 working days..will obviously have t...