Community Activity

Unable to join EE public wifi.

I have an EE broadband contract which works fine in my home, has been set up, is active, no problems.I am trying to opt-in to the EE hotspots out in public, and have tried multiple devices, multiple hotspots and on different days. I am able to log in...

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Racsoc92 by Investigator
  • 167 Views
  • 5 replies
  • 2 Helpful

Remote bell for phone

Recently joined EE, broadband and phone working fine.Prior to EE we had a remote bell that could be heard every where in the house.This did not work with the new system, thought it would not be missed but it is, we have missed some calls as the hands...

Smart Hub pro wont connect to video doorbell

Hey - some support in this would be great. Tried connecting my ring doorbell to my smart hub pro and it won't, it shows both the EE and Compatible wifi in the options for connection but doesn't connect following putting password in.I have gone out to...

Hollaaaa by Investigator
  • 24 Views
  • 5 replies
  • 0 Helpful

Charity Raffle Prize

I am the Chairman of a registered charity that was set up to provide grants to smaller charities. Because we are a very small foundation, for the time being the trustees have made the decision to support a single charity that do some incredible work ...

Urgently need to leave EE

I was missold when I phoned up BT with a simple enquiry about an additional booster. Told it's all EE now and this would be an amazing package etcIt's terrible. Signal is awful. Drops constantly. Only covers half the house. Booster won't connect at a...

JilE by Investigator
  • 90 Views
  • 7 replies
  • 0 Helpful

Moving before bt fiber Internet installed

I have fiber being installed this week with bt , but moving to ee looks like a good idea , I don't wana affect the install but wana switch to ee , should I wait for install ? Does the contract 24months matter when switching ?

Craigst1 by Explorer
  • 11 Views
  • 3 replies
  • 0 Helpful

Unable to link broadband account and unable to view bill

Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I  was told it would be passed to technical support.  I made another call yesterday and was told to visi...

egr55 by Investigator
  • 142 Views
  • 6 replies
  • 2 Helpful

Parental controls

Parental controls not working, I can't create groups also safe search is not working. I have tried multiple ways to add a device to a group but no joy. I tried making group first and message says can't save this group, I've tried must be 30 times, sp...

Re: 5G Not Working

I am also only getting 4G in areas I have been getting 5G in previous areas that is been previously. I have spoken to at least 5 different agents who haven’t exactly been the most helpful as it gets to the engineers and they say everything is working...

rhysster974 by Established Contributor
  • 590 Views
  • 20 replies
  • 5 Helpful

Conditional call forwarding

Hiwe have been using conditional call forwarding for a few years and have had no problem.in the last 6 months we have been having issues with this working.we have the iPhone 13pro on monthly business payment, if this phone is not answered it would be...

ND29 by Investigator
  • 47 Views
  • 6 replies
  • 0 Helpful