Community Activity

Sports on Discovery Plus

I've been in touch with EE twice this week and after over an hour each time I still can't watch any live sports on Discovery Plus. I am signed up for Discovery Plus and EE have apparently set it up, yet it still doesn't work. So Frustrating

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Marco68 by Investigator
  • 44 Views
  • 7 replies
  • 0 Helpful

EE app pair with Bt hub 2

I set up my EE app to pair with my Bt hub 2  yesterday and it was working fine. Now all I get is a spinning circle on my screen. I am using a IPhone XR / iso 18.5 

Returning BT SH2 Router

I've unknowingly been moved to EE from BT when I renewed my contract.I have received a new EE router so I need to send back the BT SH2 router. In the new EE router box there are three return labels, one says EE kit, another says BT kit and the third ...

Zaxxan by Investigator
  • 23 Views
  • 2 replies
  • 2 Helpful

"It looks like auth.ee.co.uk closed the connection."

I usually login to the Community (& EE) from my main Windows user on my PC. For the last week or so I've been unable to login there. I'm getting the above error msg on Edge & a similar one from Chrome. It not like I'm actually trying to login & prese...

XRaySpeX by EE Community Star
  • 21 Views
  • 1 replies
  • 0 Helpful

Lost mobile number

Is there any way I can look at an old orange bill to find a mobile number I have lost, it was over 10 years ago 

Looby6 by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

Resolved! Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

Roaming issues

I can't  phone 150 because I'm already in the country having followed the instructions several times and being told that I need to contact my account holder who's me and I have already set up roaming so now I'm stuck because I can't get hold of EE. 

7 Day Roaming Add On

Recently went to Rome with my Son for 4 days, his Data would not work so I did the 7 day unlimited Add On whilst there but it still no good and for the entirety of the time kept saying "Waiting".  Get home and after the 7 days got the text saying the...