SIM cards & Porting

Resolved! Esim deletion

HiJust a quick question. Ive confused myself really and not sure why I even did it, just curious I suppose! 路‍ I just converted my nano sim to esim on iphone 12(dunno why) but I dont need the function. If I delete the esim now will the physical sim ...

I’ve lost my phone and need new sim

Unable to activate my EE eSim following Phone Repair

Apple repaired my phone, which involved replacing the main board. Now I'm unable to activate my eSIM because I need to receive a text message on the same number.The only way to contact EE help is via phone (which I don't have because of the issue). F...

New customer

How do I set up my new sim?

I have a USA 01+ phone number for my iphone and want to add eSIM for UK travel

Resolved! When will my Sim Card arrive?

I signed up to a new Sim only deal on Monday and haven’t received my SIM card yet but also can’t track it? When will it be arriving?

Resolved! SIM not working

My SIM has stopped working in my phone. It's showing an incorrect number on the SIM settings and saying I'm not on the network. So I can't call 150 as I'm not on the network.I have recently changed my phone but it was working for a week or so befor...

Unserviceable number

Hi, my employer just tried to call me on my EE SIM card number and it says that the calls are no longer being connected to my phone number.I was wondering why this happened, I also tried to call my number from my work device and I was told the exact ...

Problem with sim

Hi, i have problem with sim…its gone actually

Resolved! PUK code not on website

I have gone through my ee on the website and there is no option for puk code, help.

SIM cards & Porting

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