E-sim

[Shaun194]

Hi, curious about something. If EE is struggling to get a physical EE sim card to my address. Am i able to request an E-sim?

[Christopher_G]

OK, thanks @Shaun194 

Hopefully the SIMs you have ordered arrive soon. When did you originally order them?

Chris

[VW-1]

Hi Shaun194 did you get an E-sim? I am having the same issue after having my phone stolen.  I was advised to go to the nearest store (which was far away from me ) and the one they ordered to be sent I  the post this would be none usuable because then after a day the sim from store stopped working.  After sitting on the phone for hours trying to get through to the store. I had to press different options to get to speak to someone.  To be told I should not have been told that because there is  o way to stop the one ordered and it will be activated before it it sent.  I was told it will come today but last post has been a d still not here. Unless they are sent via courier.  May need to try and get the e-sum if it worked for you.  Can you advise how you go about this to please 

[Schockwave]

Hello @VW-1 ,

Welcome to the community,

Sim cards are sent via second class post, not by courier, so depending on your post, it should normally take between 2-5 days.

You can only get an ESim if you already have a SIM card and are on monthly contract, at the moment not available on pay as you go.

[osayandedlaw]

Kindly send me EE SIM card so I can subscribe to o a product .**************

[mod edit: removed personal details from the community]

[XRaySpeX]

@osayandedlaw : This user discussion forum does not send out SIMs. Order 1 from the EE Shop @ EE SIMs