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Esim

jonhro54
Explorer

‎11-03-2025 04:29 PM

 
0 Helpful
4 REPLIES 4
jonhro54
Explorer

‎11-03-2025 04:41 PM

I am moving to EE in couple of weeks from Vodafone solely due to very poor signal in my area. Seems im in a blackspot. Anyway i rang EE and asked about an Esim from EE as i use one on my existing dual phone. Was told i could order and have it ready to switch over. I received order confirmation this morning with a physical sim card with a new number. Do i take it i insert the physical sim, supply the Pac code and then EE switch all over to Esim? And remove the physical sim card.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to jonhro54

‎11-03-2025 04:52 PM

@jonhro54 : You need a physical SIM before you may convert it to eSIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
jonhro54
Explorer
In response to XRaySpeX

‎11-03-2025 04:54 PM

Thanks for that. I assumed it was the case but better to be safe than sorry nearer time.

XRaySpeX
EE Community Star
EE Community Star
In response to jonhro54

‎11-03-2025 04:56 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP