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Community Activity
Using mobile in Thailand
I am allowed to use my allowance whilst roaming in Thailand (zone 1) as I have a Full Works SIMO.If someone in Thailand wants to call me do they call my mobile as a "local" mobile or do they need to make an international call?
Pension
I worked for one2one/T-Mobile/EE from 2001 to 2014 and have posted in here about trying to find my pension pot if any….and never get anything other than “ messaged your inbox” but there’s never anything there. Please can someone help me?
How do I activate a subscription pack?
Hi I bought a subscription pack for £10 and received this text from 150Hi from EE. Thanks for buying a £10 Subscription Pack - you'll get 500 minutes, unlimited texts, and 8GB of data....I have no idea how to use it though. If I try to call someone ...
Unable to set up wifi enhancer
HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...
Dubai roaming
Hi, I am pay monthly customer currently in Dubai. I have bought the £25 add on to use my UK plan. Does this include making calls from Dubai back to the UK? Have tried to call EE with no avail, & their new visual chat via text link never seems to loa...
Still No straightforward answer!
I switched from Virgin to EE, with the promise that the £300 for the switch would be made as soon as the Virgin account was paid and verified. I emailed end of April to enquire and received a response to say that the credit would be applied with 28...
code Yvm102
Is just me but every time I turn on my pro box I get code Yvm102 or 105
No Service
I recently had an additional line removed from my account due to an error after upgrading my phone. I spoke to someone yesterday regarding this and was told it was all sorted out. However, I now have no service on my phone. I need my services back as...
Resolved! Mobile Broadband Data
Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
