Convert Physical sim to esim

Roguenaughty14 · ‎21-08-2026

I have received a new physical sim and using it. I need to convert it to esim. How to do it

Northerner · ‎21-08-2026

https://ee.co.uk/help/mobile/getting-started/download-and-use-an-ee-esim

https://youtu.be/WCnihXi4FAw?si=9-n6-E819XIemLHa

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎21-08-2026

Hi @Roguenaughty14

https://ee.co.uk/help/mobile/getting-started/download-and-use-an-ee-esim

https://youtu.be/WCnihXi4FAw?si=9-n6-E819XIemLHa

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎21-08-2026

@Roguenaughty14 If it’s an iPhone you can do this directly on the device yourself.

you can only use an eSIM if your a contract customer it’s not supported on PAYG.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.