Community Activity
Microsoft Teams Quality Issue
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
EE
The signal for gaming is too poor. Can I switch to fiber optic broadband?
BUG souscription
Hello,I bought a prepaid SIM card for work, but I haven’t been able to activate a plan. My mobile data still shows 0/0, and I can’t send any texts—not even to 150 or the other numbers provided by EE. When I try to send a message, it says “Not deliver...
EE App
Has anyone actually managed to link their phone number to the App so that they can download invoices digitally ? I’ve been a customer since December and have spent hours on the phone to India and nothing ever gets sorted. I have finally just today ha...
Day 2 of trying to get an answer... any answer...
Hi,This is the second day I have been trying to find out what is going on in our Area (a small village in North Yorkshire, just outside Middlesbrough) - as of around 11am yesterday (06/05) the EE signal is down to zero, if outdoors you get a bit of m...
Calling the uk from Australia
I have a zone 1 roaming package with data and calls. I cannot make or receive calls from the uk. I have changed networks manually, restarted the phone, WiFi on, WiFi off etc and nothing. I made a call yesterday eventually but nothing today. Have spok...
Text message requesting to update network settings - now have no service
I received a text message from EE saying Great News! We've updated some of your network settings, please restart your phone to make sure it's up to date.Having done so I now have no EE service on my phone.Can anyone help
Received EE txt of network upgraded & reboot phone. What upgraded ?
Hi,I received EE txt this morning. Saying.‘Great News,we’ve upgraded some network setting reboot phone. Does anyone know what is upgraded ?thanks
Outrages roaming charges dialing 222 on Full Works plan
I recently signed up for a Full Works plan with unlimited international roaming in Zone 1 areas, which include the US where I am currently located. I chose this plan after a protracted online chat with an agent who advised me what to select to fit my...
EETV Web Player stuck loading on sons PC
Hello there, my son has had an issue on his EETV Web player app. He clicks live TV and gets a constant black loading circle on the WEB player application. This has been an issue for well over a month now and fresh installs and removing known devices ...