Solved: EE

Florencee · ‎27-03-2024

I just got my contract phone and sim from EE but I’m still seeing old network provider. What should I do pls?

XRaySpeX · ‎27-03-2024

@Florencee : Once you've received your SIM from EE, get your PAC from your current network & give it to EE using Fill out this quick form to transfer your number .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Christopher_G · ‎27-03-2024

Hi @Florencee

Welcome to the community.

Are you using your new EE SIM card? Are you going to port your mobile number from your previous network?

Chris

Florencee · ‎27-03-2024

I want to port my mobile number from my previous network

Florencee · ‎27-03-2024

And sorry I did not have EE sim, just my contract phone

XRaySpeX · ‎27-03-2024

@Florencee : Once you've received your SIM from EE, get your PAC from your current network & give it to EE using Fill out this quick form to transfer your number .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP