Change from Vidaphone to EE, my phone number should be the same, but now withh E

[Barry326]

Hi 

I changed from Vodaphone to EE using a PUK code, mobile ***********, I don't seem to be with EE on this number as still coming up as Vodafone

[Mod edit: Please do not post personal information on the public board. Thanks!]

[XRaySpeX]

@Barry326 : Provider for what? There are diff ways for diff services. Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.

[bristolian]

You've put part of a question in the subject line but no detail in your post itself, so I'll have to guess at your question...

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

[Ali_A · Accepted solution]

Hi @Barry326 

If your signal is still showing as Vodaphone, please remove the Vodaphone SIM card from your device and insert your EE SIM card.

Once you have the EE SIM card in your phone, you can text PORT to 150 from your new EE sim,
This will take you through 2 steps to submit your PAC Code and transfer your number.

You can find more information at Transfer your number to EE

Hope this helps! 

Ali