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Call from ee

MsRoye
Investigator
Investigator

‎25-07-2025 11:16 AM

Hi all I had a call from apparently EE saying they are discontinuing my EE sim within a few days and a new SIM card is being sent out due to the merger with BT. The man gave no details apart from he’s from EE is this a scam phone call ? I did not give any information on my self or account. It does not sound right to me and wants others opinions before I phone EE and find out what’s going on 

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎25-07-2025 11:34 AM - edited ‎25-07-2025 11:36 AM

That has scam written all over it, multiple red flags.

If your current SIM is working, there is no need to unnecessarily replace it - there's a few possible variations on exactly what a third party could be attempting here.

Genuine calls from EE-CS will come from 07973 100610 or 07973 100194 in most cases. Contact EE-CS on 150 ASAP.