Bringing old number ovber to EE

[woldsweather]

I have a PAC no from my previous provider but when I click the link re bringing it over to EE I just get sent to this community.

How do I give EE my PAC code and bring my oldf number over to EE?

[Northerner]

Hi @woldsweather 

Read here. 

https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee

Have you registered with EE.

Thanks 

[woldsweather]

Yersd. IN ther link when I click the line:

Fill out this quick form to transfer your number

Theres no form it just sends me to the community here.

[James_B]

Are you prompted to enter your EE mobile number when you follow the link, @woldsweather?

James

[woldsweather]

Yes prompted for my EE number, my name and email and my PAC no then

[James_B]

Have you started using your EE SIM to activate it, @woldsweather?

James

[woldsweather]

Yes. Works fine, but it hasn'y got my old number.

[James_B]

Hi @woldsweather,

If you're still seeing the same error message this morning, please get in touch on 150 and our EE Guides will set up the transfer manually for you.

Thanks

James

[woldsweather]

Just tried again fill in the 3 pages of details then same erro message. 

[James_B]

The team on 150 will be happy to help, @woldsweather 🙂

James