Brand new phone number EE PAYG sim linked to previous owner debt

[JamieBaker]

I received a payg sim 2 weeks ago and already getting calls about debt collection, for people i have never heard of.

Why has EE sent me a PAYG sim with a phone number linked to a previous person with debt??

[Schockwave]

Hello @JamieBaker ,

Welcome to the community,

I have no idea, I would suggest speaking to EE customer service and see what they say, they should be able to give you a new number and hopefully that will stop the calls, as numbers are usually put in quarantine for several months to stop such things from happening.

[bristolian · Accepted solution]

Unfortunately there isn't an infinite supply of mobile numbers, hence disconnected ones are recycled after an extended period of quarantine.

That period should be lot longer than a few months, and it's entirely possible your calls & text messages could be common spam.