About my sim

Patelsaku
Visitor

‎04-05-2024 08:47 PM - last edited on ‎04-05-2024 08:59 PM by EE Community Moderator

I want to cancel my this sim 

i will order new sim bcz i want new sim but same number and my old number is ***********.

so please cancle my this contract.

thank you

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎04-05-2024 09:10 PM

@Patelsaku : Are you wanting a replacement SIM with same no.?

Why do you need 1?

Take phone & old SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

You can only use the online form when you just need a different sized SIM for a new phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Chris_B
EE Community Star
EE Community Star

‎04-05-2024 09:40 PM

@Patelsaku   If you’re under contract you have to pay off that contract before you can take out a new contract and you do that by upgrading, this will retain your number.      Having a new sim doesn’t stop your current contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful