Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

not working

janlee008
Investigator
Investigator

‎08-10-2024 10:05 PM - last edited on ‎09-10-2024 07:55 AM by EE Community Moderator

Hi

I am also experiencing this exact same issue. I went to Geneva in August, it worked for the first 2 days and stopped working on the 3rd day. Same in Italy, worked the first day and did not work the second day. Both times had an adequate spend cap and strong signal. Switching phone off, checking EU roaming activated, switching networks, mobile 4G, 5G auto etc  and spend cap made no difference. The only thing it could do was pinpoint one's location on google map via satnat which was some help.  Any help from anyone how they resolved much appreciated. 

0 Helpful
10 REPLIES 10
bristolian
EE Community Star
EE Community Star
In response to janlee008

‎09-10-2024 11:30 AM

@janlee008 wrote:
No there was no alternative networks to choose

I believe there's 3 network operators in Switzerland, but coverage may vary between them.

@janlee008 wrote:
my friend has EE and had no problems ?

Did you try a 2way SIM-swap?

Put the working SIM in the non-working phone - what result?

Put the non-working SIM in the working phone - what result?

0 Helpful