Community Activity

Resolved! Equipment return

Hoping someone can help me with this one. Earlier this year I went with EE for TV and Broadband, 3 engineers and 3 separate days off work later the signal was just not there. Ended up having to cancel and EE were great, actually said to the guys on t...

Tina215 by Contributor
  • 245 Views
  • 13 replies
  • 3 Helpful

Broadband router issues.

HiI've had broadband issues since yesterday evening. My router seems to be on a loop: green light will come on for about 10 seconds, then green light will flash for a few seconds, then red light will flash for a few seconds then no light at all befor...

Unable to make calls from US

Hi all,As the title suggests, I'm currently in the US and unable to make calls. I've tried all the usual suspects including changing provider (only have access to T-Mobile where I am) and spending caps, roaming is enabled and WiFi calling has been en...

Woddeh by Explorer
  • 35 Views
  • 3 replies
  • 0 Helpful

Unable to make calls from Portugal

I am aware a number of EE users in portugal have had an issue making calls after the power outage 5 days ago. My wife and I still cannot make calls (including WiFi calls)How do we fix?

garyruss by Investigator
  • 465 Views
  • 43 replies
  • 8 Helpful

Trying to upgrade - EE Perks code not working

I am trying to do an upgrade, and when I enter a valid EE Perk code, I am getting the error:Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already applied.The plan I am trying t...

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Home security

Have been trying to purchase home security package from website, but each time it tells me I need a broadband or mobile account, I already have EE broadband 

Why is the link to buy a data roaming pack broken?

I’m abroad and have been purchasing the 7 day data roaming pass for £25. I keep getting the texts including a link to buy another but the link takes me to a page that will not load. I’ve attempted searching for it separately on EE and those links are...

Something went wrong. Try again.

Does anyone know of a fix to resolve the dreaded “Something went wrong. Try again.” error when trying to manage the WiFi??I recently returned back to using my EE hub after returning the TP Link 6E router and Range Extender, and since my BB package wa...

jon_1103 by Established Contributor
  • 49 Views
  • 2 replies
  • 1 Helpful