If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I'm trying to apply for a Roam Abroad Pass as I'll be visiting three EU countries over a period of 15 days. It would appear the process only allows me to enter one country and not all of the three I intend to visit. Is there any way around this?
Hi , why may sim card is not working any more in Romania, despite recharging the sim card, I can't receive phone calls, I can't call customer service, ?
Is Norway included in the the EU roaming package
Hi, I have the same problem, can’t even ring important services. They still haven’t fixed it!
Hi all! As per the attached image with a pay as you go subscription plan, if I pay the 10 pounds say in Germany for a week, will those be valid for another EU country like Austria during that same week? Or will I have to pay again? Thanks.
I purchased a roaming abroad package earlier on in the year and went to France for a month - all was well. My roaming package allows use in Australia so I continued to pay for the package knowing that I was coming to Australia in September 2024. Havi...
As the title states, will I be charged in the EU for simply being called?I intend on turning OFF voicemail and I have no intention of paying for the roaming add on as I won’t be using data or making any calls.I may occasionally answer a call which I ...
I added the Roaming Pass £25 before leaving the UK. I am now in the USA and I am not getting any mobile data to work, yes I switched phone on and off and yes mobile data is on.
Hi,I’m trying to phone EE support form the USA but can’t seem to get through. The call disconnects after around a minute while on the automated line.Phone and sim fully working and I have the roaming pass with no other issues.The live chat doesn’t ap...
