Roaming

A place to ask questions and share tips about using your phone abroad.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 13911 Views
  • 2 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 10236 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

EE_Beach_7328.jpg
JordanTA by EE Knowledge Specialist
  • 81654 Views
  • 290 replies
  • 89 Helpful

Resolved! Using mobile phone abroad

I have a UK registered mobile phone with EE.  I am abroad, How do I allow my phone to work internationally

Resolved! Email charge

HelloI am presently on hoilday in Gambia, need to send of a few emails with attachments using the hotel WiFi,my data roaming is switched off  do I get charged for sending emails to the UK please 

Sunset69 by Visitor
  • 622 Views
  • 1 replies
  • 2 Helpful

Roaming - New Zealand

I set up a Roam Abroad Pass earlier this month for a trip to New Zealand on my iPhone SE.I have followed all the instructions to set up my phone.I arrived in New Zealand yesterday but am unable to connect to a mobile network.Can anybody help?

Oggy1955 by Visitor
  • 723 Views
  • 2 replies
  • 1 Helpful

Best data roaming for Vietnam and Cambodia

I will be travelling in Vietnam and Cambodia for 3 weeks and wondering about best approach for roaming costs. I have a UK monthly contract and would like to be able to take calls (usually on WhatsApp) and use internet and some apps 

Data Roaming Charges in Asia

Travelling to Asia and want to know the best way to avoid huge data charges. Can't seem to get through on the numbers EE provide. Can anyone help?

KarenSh by Visitor
  • 713 Views
  • 2 replies
  • 2 Helpful

using mobile in Poland

Hi,I cannot use my mobile phone whilst in Poland, cannot make any calls. I tried to fix the issue; changing the limit cup on my phone, mobile date etc. and I am still blocked. Can someone from technical support phione me on my mobile? Thank youMichal

Michal29 by Visitor
  • 865 Views
  • 2 replies
  • 0 Helpful

Activate roaming

Good day, I have just arrived in South Africa and can not find anywhere on the app for a live chat. What is my best way to get in touch for I can't make calls or txt.Sincerely,Frans  

Franz14 by Visitor
  • 577 Views
  • 1 replies
  • 1 Helpful

Resolved! Adding pay as you go from Thailand

Hiive closed my account in the uk before going to Thailand. I want to add some roaming from Thailand but I’m not receiving passcode the are sending me on my English number. I’m going in circles  can’t log in to my Ee app. czn someone help pls what do...