If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
EE shop said they setup Roaming on our phones for US trip. Evidence in text messages that they interacted with 150 to do this but no evidence on EE accounts that Roaming setup and when arrived in US and phones switched on it mentioned costs for calls...
I am going to be travelling to India soon. I have an Apple Watch with cellular connection. Will I have to buy a data add on for that as well as my phone, or would the data add on I get for my phone work with my watch?I don’t plan on separating my wat...
Hi All, I'm trying to work out if I need to do anything extra to use my plan's data when I go to the USA next week. When I set up the contract (a few years ago), I made sure that I was able to use my phone abroad at no extra cost but didn't go throug...
On many travels abroad, although not on Roaming, I am able to receive 2 bank verification notices, NHS texts etc. I find this is not the case this September, and I am not sure what has changed at EE. Can anybody advise please? To all EE is extreme...
I'm having the same issue now but I'm on contract. As soon as I landed in Poland I received a message to say I will be charge £2.47 per day for roaming, which I'm fine with but since the second I touched down all texts fail to send and if I try to me...
I have multiple sub-accounts for my family, three of them are children and I need to stop them being able to call abroad unless they are abroad.So while in England I need to stop them calling International numbers, but if we go abroad then I want the...
I have two phones on my account. Both were set up successfully for roaming pass for USA and Canada two weeks ago. Both phones connected automatically in Sydney Nova Scotia a few days ago. Today in Boston USA neither will connect. As we will be travel...
Hi there,I landed yesterday, I purchased the roaming abroad pass suitable for travel to the USA but when I arrived it is just showing SOS, I have restarted it multiple times, my spend cap is now at £50, I have set the networks to manual (none work th...
HiI am currently roaming in south africa and have paid for global roaming, however i am unable to recieve calls or texts.It does not seem to be a network issue as i am able to make calls, but when i try call EE they say they will send a text to speak...
Well after more than a decade of being with EE, just got a text from them telling me my £8/month legacy SIM only tariff is ending in 4 weeks. They'll be raising it to £15/month, an 88% price hike, for EXACTLY the same benefit, unlimited calls, unlimi...
