15-01-2025 08:14 AM
Hi I have a 30 day sim only contact that started June 2021 and I have left it to roll over even since, does it still include inclusive EU roaming as it used to say this in the app but it no longer says this?
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15-01-2025 10:38 AM
Hi @jondave90
Thanks for coming to the community.
If you have not renewed your plan and are still on a package from before July 7th 2021, you should still have the inclusive EU roaming included.
If you download the bill from your online account or the EE bill, it will give a breakdown of the bill on the left of the plan details, and will show if EU roaming is still included.
Michael
15-01-2025 10:38 AM
Hi @jondave90
Thanks for coming to the community.
If you have not renewed your plan and are still on a package from before July 7th 2021, you should still have the inclusive EU roaming included.
If you download the bill from your online account or the EE bill, it will give a breakdown of the bill on the left of the plan details, and will show if EU roaming is still included.
Michael