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Can't contact about roaming issues

MJAK
Visitor

I AM IN ANTALAY. TRIED CONTACTING EE ON "Call us Monday to Friday, 8am to 9pm Saturday and Sunday, 8am to 8pm Call from outside the UK +44 (0)7953 966 150 Roaming charges may apply.". IT JUST DOES NOT WORK!!!!!!! TRIED DIALING 150, NOPE THAT DOES NOT WORK EITHER!!!!!!!!!!! WHEN I TRY 150 A MESSAGE COMES UP SAYING +44150!!!! NOPE THAT THAT DOES NOT WORK EITHER??????????????? WHAT IN HEAVENS NAME ACTUALLY WORKS ??????????????? I NEED TO GET IN TOUCH WITH A HUMAN FOR SUPPORT!!!!!!!!!!!!!

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Posting in capitals on the internet is widely regarded as shouting, and thus rude.

Your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Posting in capitals on the internet is widely regarded as shouting, and thus rude.

Your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.

Legin51
Investigator
Investigator
Try calling EE using Skype on +448009566000 - it’s a free call
On Skype - you don’t need a subscription or call credit.

I was able to speak to EE and (eventually) get the problems with the new Travel Pass fixed.

Sent from my iPhone