19-10-2024 08:17 AM
Hi..
Set up roam abroad pass b4 left uk..here now in Albany WA, phone stuck on SOS only so assume I have no network coverage but why ?
19-10-2024 08:24 AM - edited 19-10-2024 08:25 AM
As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.
Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.