The EE Community

Should I set up WiFiCall on my mobile?

What are the pros and cons of WiFiCall.Would you recommend setting it up? Thanks

All-rounder contract, with EU roaming, suddenly stopped working in Cyprus

I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...

EE wants to charge me twice

Is there an email address or an actual person I can contact? I’m abroad at the moment and I’m not able to use my pack, as it says I need to top up £15 but I just paid £15 3 days ago??? I need to use my data as I’m overseas so I need to get it sorted ...

Smart Router Not Delivered

My go live date is tomorrow (23.04.25) order placed on 01.04.25 and no router. Several phone calls made to EE. 1 person gave me a Royal Mail tracking number and nothing is showing on their website. Someone else has told me that it is being sent today...

EE Smart Hub (2023) and the App

Hello,So I gave up, for now, on the Smart Hub Plus due to it's instabilities and bugs, and back to using the Smart Hub (2023) that I acquired elsewhere.Is this router meant to be able to interact with the App in the same way the Smart Hub Plus does? ...

why have I reached my spendcap when I have unlimited calls?

why have I reached a spendcap when I have unlimited calls

TNT Sports on Sky

We are thrilled to announce that TNT Sports on Sky TV has launched for EE broadband customers. As part of this launch, we are including HD at no extra cost! If you’re an EE Broadband customer with Sky TV, you can now add TNT Sports to your Sky TV thr...

Sansung 7 watch

I have a Samsung 7 watch. I pay the 7 pound to connect it when I receive phone calls. I don't get them on  my phone anymore. I get everything on my watch. I have to physically turn the watch off. To get a phone calls on my phone. Is there a way that ...

I should have unlimited data, but keep having to top up. WHY?

Contacting sales team about full fibre

Happy Easter everyone! A couple of weeks ago someone from EE called at my house and told my wife full fibre broadband was coming.  Unfortunately I wasn’t available; the chap said he’d come back but he never has…When I check my postcode on the EE site...