Community Activity

Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

Mdt765 by Investigator
  • 11815 Views
  • 18 replies
  • 2 Helpful

Resolved! Ownership transfer fee?

A few years back I used to live with a parent who asked me to make them an ee account under my email and phone number, today I took a 2 hour trip to have them in the room as I called ee to transfer ownership of the broadband account (only the name an...

MetalFolf by Investigator
  • 100 Views
  • 10 replies
  • 0 Helpful

Returns

Hi, I made a purchase of an iPhone in store but wish to return the device. After googling and seeing results, I have seen some people have managed this. When in store, I was not made aware of the returns policy, nor given any general information. On ...

pralph by Explorer
  • 67 Views
  • 8 replies
  • 4 Helpful

Pre order confusion

Hi,I pre ordered iPhone 17 Air. Paid £30 upfront. Received email with xko order number but the email was headed “please call to discuss” rang them in the morning and they ended up changing it from 36 month plan to 24 month with a discount which worke...

LGD729 by Visitor
  • 43 Views
  • 1 replies
  • 0 Helpful