Roaming charges
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28-12-2024 01:05 PM
Hi,
I am travelling Italy, and I don’t want to use the EE plan for the UK here. I turned off the number but already got the message that I will be charged £2.47/day. How can I stop this?
Thank you
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28-12-2024 03:20 PM
@XRaySpeX wrote:
Then don't use any of your UK allowances while there. The £2.47 is only charged on the days that you do.
And to clarify... your UK allowances mean making or receiving any calls, sending any text messages or using mobile data.
Do any of the above, and £2.47/day covers everything. Do none of the above, and no charge is incurred. If you use WiFi-calling to do any of the above, the charge is also incurred.
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28-12-2024 03:14 PM
Then don't use any of your UK allowances while there. The £2.47 is only charged on the days that you do.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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28-12-2024 03:20 PM
@XRaySpeX wrote:
Then don't use any of your UK allowances while there. The £2.47 is only charged on the days that you do.
And to clarify... your UK allowances mean making or receiving any calls, sending any text messages or using mobile data.
Do any of the above, and £2.47/day covers everything. Do none of the above, and no charge is incurred. If you use WiFi-calling to do any of the above, the charge is also incurred.
