Uk > Italy HELP

Victuresart
Visitor

‎27-12-2024 10:34 AM

Heeeelp I’m not tech savvy at all!!!! 

im in Italy from uk, im pay as you go for data. I’ve been here a month and not been able to do it!!! I’ve got an apple iPhone 13 (I followed the guide and it doesn’t exist on my phone) 

 

I just accidentally bought a physical sim card because they said I needed a subscription pack before !?!? For 10£ 

 

so annoyed and frustrated lol. 

I just want data for Italy…, is that so difficult?! Apparently to someone who not tech savvy yes..,. 

I need a step by step guide that’s so so simple **bleep**. Please 🙏 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎27-12-2024 10:37 AM

@Victuresart  Have a read of THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎27-12-2024 02:38 PM

@Victuresart : Had you used that PAYG SIM for making calls or texts in UK before going abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

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