The EE Community

Has anyone been mis-sold a Google Pixel Watch?

I currently have a complaint open with EE regarding being mis-sold a Google watch and wonder if anyone else has experienced this.I recently switched from BT BB back to EE BB so I have the common issue that EE can't link my account.Every time I call t...

300mbps gone down

Read more  Anyone have an idea why my broadband is now at a level of approximate 110 Mbps when I first had it, it was near 300mbpsWill EE help with this as nothing has changed regarding devices, location of router etc etc Thanks 

Crazy new roaming charges

Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...

Returns bag

Hey, I've been sent a return bag for the Samsung chromebook and unfortunately the bags too small for it to fit in properly. How do I go about getting a bigger return bag sent out. I've tried calling 150 and it sent me another message to fill out anot...

Item not delivered

Hi, I placed an order on 13/04/25 & shortly after had an email confirmation as well as a dispatch email, however since then I have heard nothing & all the tracker says it “dispatched” but still no sign of delivery, thanks 

Topped up but haven't had my data

Galaxy Ultra Watch and e-sim transfer

I have S25 Ultra and existing watch 5 pro with an existing e-sim plan, I have recently purchased Samsung watch Ultra and want to transfer e-sim to my watch as I have done previouslyThe setup takes me through to EE and asks me to buy an e sim plan, th...

Zero signal MK17 Milton Keynes

First time poster here Has anyone see a drastic signal reduction over the last 3 days in the Woburn Sands Milton Keynes area. At a push 1 bar yesterday and now zero.Does anyone know what we are supposed to do in these situations?Thanks