Mobile EE data used to be included in EU legacy SIM?

richyrichy · ‎17-08-2026

Hi, a couple of years ago I went to Spain and my data was allowed from roaming. Now EE are asking me to pay for a data pass?

I am on an old legacy SIM only Plan 40GB and when I last visited (2 years ago), was told it was included. Though now when i check the app the dates have now shifted from when I took out the original tariff on the app? 2021.

Can i see statements back before this? Or should I call, though I think they can only see what I can.

Not sure the best way to check now.

Thanks.

Alex_H · ‎22-08-2026

Hi @richyrichy,

Welcome to the EE Community

How is it you have been told you need to buy a pass? You should be able to figure things out by texting ROAMING to 150 from your phone and following the replies.

But if there is any confusion around if your plan still has inclusive EU roaming or not I would recommend getting in touch with our team and they will be able to fully clarify things for you.

Alex

View solution in original post

XRaySpeX · ‎18-08-2026

Are you on PAYG? If so, a few years ago roaming was free to use your UK allowances in EU. Now you have to pay.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

richyrichy · ‎21-08-2026

It was a rolling monthly contract SIM Plan 40GB £23 in 2021?

Alex_H · ‎22-08-2026

Hi @richyrichy,

Welcome to the EE Community

How is it you have been told you need to buy a pass? You should be able to figure things out by texting ROAMING to 150 from your phone and following the replies.

But if there is any confusion around if your plan still has inclusive EU roaming or not I would recommend getting in touch with our team and they will be able to fully clarify things for you.

Alex