Inclusive extra row

[Sarahtotty]

I have previously had roam abroad pass in my package as a inclusive extra. I see it's all changed now and I am planning a trip to usa. There is a extra there now that says roam pass ROW, then states eligible countries in Row1 zone.Does this mean usa is included in that?

[XRaySpeX]

USA is included in the ROW 1 Pass.

If you are on contract, you may use your usual UK allowances outside the EU with up to 50 GB data per billing month if you have more, when you buy the Zone 1 Pass for £5 / day or £25 / week or already have it as an Inclusive Extra or you have an EE Full Works or EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/usa.

As you are on contract, just remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

[Matt_124]

Yes it will be within the ROW Zone 1 countries.

See here for more info on the change and a list of the countries in each zone: ee.co.uk/roamingrefresh

Also make sure to text ROAM and then reply GOING before you leave the UK as well, as this will enable your phone to connect to foreign networks and allow you to use your Roaming Pass when you get there.

Should get a response saying your phone is all set up for roaming worldwide. Once you get that response you're all good to go and don't have to do anything else.

[Sarahtotty]

Thanks will add the extra on before I go.Big help Google was so confusing kept telling me it wasn't included.

[XRaySpeX · Accepted solution]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.