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How quickly would my plan change from all rounder to full works

Learnedb
Explorer

I'm currently on an All Rounder plan, with the EU inclusive extra.  I've been working in Geneva this week, but tomorrow I'm flying to Belgrade (Serbia) for two weeks and don't really want to buy an add-on two weeks in a row, as I know from experience that can be pricey.  

It's not uncommon for me to need to work in non-EU countries and it seems like it would be worth changing to Full Works so I can add the ROW extra as well as the EU one.  My question is, if I upgrade, when will the change happen?  As I will be in Serbia tomorrow, I have a feeling I won't be able to benefit from it in time.

1 SOLUTION

Accepted Solutions
Learnedb
Explorer

Thanks folks.  Just spoke with a very helpful guy on 150 and it sounds like I just need to change my extra to ROW when I'm in Serbia tomorrow, which saves me spending more money every month anyway!

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Learnedb 

You might need to be on the UK network when you make the change as you're essentially changing (resetting) your contract and services.

I would suggest speaking to EE CS on 150 about the change.

Thanks 

 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

If you request a change of payment plan by phone to 150, the change is often activated immediately whilst you are on the call.

Learnedb
Explorer

Thanks folks.  Just spoke with a very helpful guy on 150 and it sounds like I just need to change my extra to ROW when I'm in Serbia tomorrow, which saves me spending more money every month anyway!