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Full Works for iPhone roaming.

DukeofUrl
Established Contributor
Established Contributor

‎19-12-2024 06:25 AM

I upgraded my plan to Full Works for iPhone today 19th December as I was offered a good deal in the app. I'm going to be in Singapore in January so checked my roaming option in the app and it says I need to buy a roaming pass on arrival. I thought Full Works got Zone 1 roaming? Can anyone from EE clarify exactly which countries are included with the Full Works plan. 

Thanks 

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎19-12-2024 06:32 AM - edited ‎19-12-2024 06:38 AM

Zone 1 (includes United States, China, Australia and more)

Daily Charge - £5 | 7 Day Charge - £25 | Calls, texts and data - UK allowances | Inclusive Extra - YES

Albania | Algeria | Australia | Bangladesh | Bosnia and Herzegovina | Canada | China | Dominican Republic | Faroe Islands | Fiji | Indonesia | Israel | Kuwait | Malaysia | Mexico | Moldova | Montenegro | New Zealand | Oman | Peru | Puerto Rico | Qatar | Serbia | Seychelles | Singapore | South Africa | South Korea | Taiwan | Thailand | Turkey | United Arab Emirates | United States | Vietnam

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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DukeofUrl
Established Contributor
Established Contributor
In response to XRaySpeX

‎19-12-2024 06:54 AM

But is it included or not? That's what I want EE to clarify. I've seen what's out there and read various threads but there is a lack of clarity from EE at the moment.

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ukms
Established Contributor
Established Contributor
In response to DukeofUrl

‎19-12-2024 08:27 AM

That's the question that many of us on several threads are waiting for a solid answer to. The EE folks who originally stated that full works get Zone 1 now seem to have gone quiet. Ive also had mixed messages when calling EE by phone. 

What I can tell you is that I am currently in the UAE and have 'purchased' 3 one day roaming passes for here and as yet none of them have appeared in my upcoming charges. My next bill is in 2 days so I will know for sure then if I have been charged or not. 

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DukeofUrl
Established Contributor
Established Contributor
In response to ukms

‎19-12-2024 08:35 AM

Thanks. That sounds promising. Fingers crossed you don't get charged. 

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