EE network not working in Spain

arsanish
Visitor

‎22-02-2025 08:05 AM

Its very frustrating I am not being able to use my phone data whilst in Spain. I can see orange but its absolutely no use. It worker perfectly whilst in Italy and Switzerland!

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎22-02-2025 08:07 AM

@arsanish  Have you restated the device?    It’ll be better to use Movistar over Orange and you can do a manual network search to switch 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Northerner
EE Community Star
EE Community Star

‎22-02-2025 09:47 AM - edited ‎22-02-2025 09:48 AM

Hi @arsanish 

Assuming you are not PAYG, have you activated roaming on your account. (Not just an add on). Have you any spend cap activated.

When were you last in the UK. 

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.