Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data

aminshariati
Explorer

‎27-05-2025 05:39 PM

Hi, I recently bought an EE SIM card and topped it up with £35. I purchased a data pack through my account and received a text message saying it’s active for one week. I’ve turned on data roaming and mobile data, but I still can't access the internet. I'm using an iPhone, Could you please help me fix this?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎27-05-2025 05:45 PM

Did you buy & use that PAYG SIM in the UK?

Which data pack did you buy?

Can you make calls & texts?

Did you receive a Welcome text upon arrival?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
aminshariati
Explorer
In response to XRaySpeX

‎27-05-2025 05:51 PM

I baught 7day roaming pack in France,and i recieved wellcome text when I
arrived.

I can send msgs with my simcard
0 Helpful