13 Year old on School Trip - How to pay for Roaming ?
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19-02-2025 12:05 PM
Hello
My 13 year old has an essentials plan on his sim (i have 4 on the same package for the family) i find the roaming situation quite confusing, but i think i have worked out that you can only enable a roaming plan once you are in the EU, our son is going to Austria (by bus) so presumably when he hits france he will receive a text regards roaming?
How would he pay for the 7 day pass himself?
I was hoping to pay for the pass for him in advance...
Any help appreciated
Dan
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19-02-2025 01:20 PM
Regardless of what billing option you/your son chooses, his phone needs to have the ability to use foreign networks, and thus avoid a no-coverage scenario. This is free, and is normally done by texting ROAMING to 150 before leaving the UK.
The spend cap needs to be sufficiently high to cover any & all charges that may naturally be incurred. If your son will be using the EU-7day pass, then the cap should be at least £20 - to enable some headroom.
Charges will be added to the monthly bill exactly as any other charges would be.
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19-02-2025 12:13 PM - edited 19-02-2025 12:14 PM
He'll be invited to buy the EU 7-day pass when he arrives in EU. It will be added to his (yours?) bill.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-02-2025 12:52 PM
Ah OK so he just has to say yes please, so to speak?, so i dont need to increase the spend cap or anything ready?
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19-02-2025 01:03 PM
Hi @PembsDan
If you have a spend cap on that number you will need to increase it to allow your son to be able to purchase the add on.
I would also text ROAM to 150 from your sons phone to ensure the roaming is enabled before he goes too.
Thanks
Ritu
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19-02-2025 01:18 PM
Thanks Ritu
thats really helpful also
cheers
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19-02-2025 01:20 PM
Regardless of what billing option you/your son chooses, his phone needs to have the ability to use foreign networks, and thus avoid a no-coverage scenario. This is free, and is normally done by texting ROAMING to 150 before leaving the UK.
The spend cap needs to be sufficiently high to cover any & all charges that may naturally be incurred. If your son will be using the EU-7day pass, then the cap should be at least £20 - to enable some headroom.
Charges will be added to the monthly bill exactly as any other charges would be.
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19-02-2025 02:18 PM
thank you, much appreciated
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19-02-2025 03:21 PM
Glad you got the help you needed from the community @PembsDan
Hope your Son has a great time 🙂
Leanne.
