Account

Oops? It’s not your fault it’s ours - grrrrrrrrr???? Unable to see subscriptions

Anyone else getting this message as very unhappy with voice & online customer service trying to move from the useless BT onto EE but it appears as bad - disgusted with the UK so called Premier Communications Group - their having a Giraffe?

Re: Unable to make calls

Can’t pay my bill as there is a problem 

No dpd text

I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.Am I supposed to give them something else?

Paying subscription

Why has money been taking from my account twice 15 pound this morning and then 13.50 not long ago when I only have this set up to take 13.50 

Has anyone used pay by mobile for their Spotify account?

EE Payment system down

Hello, I have been trying to manually pay my bill for days. When I call 360 it takes me through the whole process only to tell me there's a problem with the payment system and it needs to transfer me to someone.  I tried paying online twice from my a...

EE Website, is there anything but sales?

I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...

EE Ripping Customers off level 10000

Before I start this I would like to thank John from the telesales for all the information and taking my complaints without getting annoyed. Know I am surprised by how EE is taking benefit of customers to a point that is sickening. I will never ever r...