PAC code error

[Dd1984]

I’m currently in the process of leaving ee and the PAC number I have been provided does not work. 
Any suggestions as to how I can fix this? 

[Katie_B]

Good Afternoon @Dd1984. 

Thanks for coming to the community. 

What error is being provided when you give your PAC code to your new provider?

Speak soon, 

Katie 🙂