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EE app and website

Support using EE to manage your account and check data on-the-go.

3787 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Orders

A place to ask questions about your orders from EE.

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Activity in Account

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Re: How do I check how long left on my contract

Hey it’s kultar here I have contract from ee sim from long time but I forget all details from what name that sim was registered  if u need more details I can provide  [Mod edit: Please do not share personal details as your posts are visible to the pu...

Kultar by • Visitor
  • 770 Views
  • 2 replies
  • 0 Helpful

Replacement PAYG SIM

I am trying to order a new PAYG SIM for my 85 yr old mother who has had a new phone which her existing SIM does not fit.  We are logged into her online account but can't see any way to request a new SIM and seem to be going round in circles with no w...

Resolved! Unknown charges on bill

Looking through my bills I have noticed there are small charges here and there on my bill and daughters bill. I pay these jointly. The charges seem to be 19p from psychic lines and also info charges 19p dotted here and there on bills but neither me o...

Wingo10 by • Visitor
  • 78 Views
  • 3 replies
  • 1 Helpful

Re: A disgrace

The company feels like it has one person working there.I phoned to ask to arrange termination of my contract of my broadband that drops out in the night time. I had to wait till the end of contract,  i pressed option 1 because it says they will send ...

Dog78 by • Investigator
  • 89 Views
  • 11 replies
  • 3 Helpful

EE website shows "Blocked"

Hi all I am trying to access my EE App and website to check bills and any upgrades etc but every part of website keeps showing a "blocked" page. I have cleared cache, cookies, history and it is happening on both my phone and website.  How do I fix th...

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