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Struggling to pay my bill

Wayneson755326
Visitor

‎26-04-2024 06:47 PM

Hi

I am struggling to pay my bill this month.  Sue to being sanctioned from universal credit, but I pay it in full on the 3/04/24

Cheers

Neil

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎26-04-2024 06:50 PM

Hi @Wayneson755326 

Welcome to the community.

You're doing the right thing in letting us know. I recommend speaking to our Mobile Care team on 150 so that they can check your account and do their best to keep your service live.

Chris

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎26-04-2024 07:26 PM

If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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