26-04-2024 06:47 PM
Hi
I am struggling to pay my bill this month. Sue to being sanctioned from universal credit, but I pay it in full on the 3/04/24
Cheers
Neil
26-04-2024 06:50 PM
Welcome to the community.
You're doing the right thing in letting us know. I recommend speaking to our Mobile Care team on 150 so that they can check your account and do their best to keep your service live.
Chris
26-04-2024 07:26 PM
If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill