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EE app and website

Support using EE to manage your account and check data on-the-go.

3787 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Orders

A place to ask questions about your orders from EE.

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Activity in Account

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Re: A disgrace

The company feels like it has one person working there.I phoned to ask to arrange termination of my contract of my broadband that drops out in the night time. I had to wait till the end of contract,  i pressed option 1 because it says they will send ...

Dog78 by • Investigator
  • 104 Views
  • 14 replies
  • 3 Helpful

Being labelled abusive

I have had signal problems with EE for quite some time now, a mast went down close by and it was fixed, since it was fixed my signal has been awful. I asked for a reduction in bill, EE refused to honour. I stopped paying the bill. They get nearly £20...

Th881 by • Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

Money taken but no order number

Hello!I ordered a new iPhone on a pay monthly contract yesterday. The up front payment went from my bank but the phone was still on my basket and I've had no order number or confirmation email...What's going on?!Chris  

ChrisRSD by • Explorer
  • 1356 Views
  • 20 replies
  • 1 Helpful

TNT sports on Discovery+ app. Poor quality

I watch via an Apple TV box with the app installed and the quality on the discovery app is rubbish compared to the BT sport app. Both are streaming the same TNT broadcast of today's game (Everton v Sheff utd) and the discovery one keeps going fuzzy. ...

MLOW07 by • Investigator
  • 4998 Views
  • 23 replies
  • 15 Helpful

Scam or legit? https://eehouk.buzz/login

[Link removed for safety reasons] Is this website a scam or legit?  Because I go to make the 1p payment and it gets stuck once I put in my card details it stays loading the 2 green balls, just keep going round and round?  The link is connected to t...

TechDCo0 by • Investigator
  • 175 Views
  • 4 replies
  • 0 Helpful

Replacement PAYG SIM

I am trying to order a new PAYG SIM for my 85 yr old mother who has had a new phone which her existing SIM does not fit.  We are logged into her online account but can't see any way to request a new SIM and seem to be going round in circles with no w...

Resolved! Voucher no찾습니다

어제 영국 가게에서 ee sim card 25기가 pack을 샀는데 등록하려니 바우처 16자리번호를 넣어라하는데 영수증에는 16번호가 없어요. 어디서 찾아야하나요

chung4 by • Visitor
  • 26 Views
  • 2 replies
  • 1 Helpful

link broadband and mobile

I purchased EE mobile and broadband as a combine package with £10/month for the unlimited  mobile data. My first mobile bill was £30. I contacted the salesman who said everything was fine from what he could see and I should phone 150. I did this and ...

Tomasee by • Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Re: How do I check how long left on my contract

Hey it’s kultar here I have contract from ee sim from long time but I forget all details from what name that sim was registered  if u need more details I can provide  [Mod edit: Please do not share personal details as your posts are visible to the pu...

Kultar by • Visitor
  • 771 Views
  • 2 replies
  • 0 Helpful
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