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link broadband and mobile

Tomasee
Visitor

I purchased EE mobile and broadband as a combine package with £10/month for the unlimited  mobile data. My first mobile bill was £30. I contacted the salesman who said everything was fine from what he could see and I should phone 150. I did this and was told that my EE services would be linked and I would receive a refund.  My next mobile bill arrived and again was £30.  I emailed the salesman and asked him to sort it or give me the number of a person who could. All silent on the EE front. Can anyone give me a contact number. At 82 I dont want to spend the rest of my life chasing this problem. 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Tomasee : Try calling CS on the Freephone no. in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP