Account

EE Ripping Customers off level 10000

Before I start this I would like to thank John from the telesales for all the information and taking my complaints without getting annoyed. Know I am surprised by how EE is taking benefit of customers to a point that is sickening. I will never ever r...

Losing a customer after 20 years

I'm not one to usually use forums, but there's always a first!After 20 years of being with EE (Orange prior) I have finally had to move my mobile contract away from EE due to the grossly uncompetitive rates being offered by Sales representatives, who...

Want to know my contract details of iPhone 13

Hii I wanted to know my contract details of iPhone 13 pro max and when it is going to end ?

Oops? It’s not your fault it’s ours - grrrrrrrrr???? Unable to see subscriptions

Anyone else getting this message as very unhappy with voice & online customer service trying to move from the useless BT onto EE but it appears as bad - disgusted with the UK so called Premier Communications Group - their having a Giraffe?

New pay as you go SIM card activation

Im new to EE pay as you go system. I thought that my choice about this is for good reason, but since trying to work around my first SIM card I really start regretting. Everything seems to be so difficult to be done. Brought my SIM card, downloaded th...

Payment and billing

I payed my bill that is still one my account and says not payed when I have payed it and you have now turned my line of I am not paying a bill twice sorry my line needs to be put back on and my bills updated as I have payed it

EE Payment system down

Hello, I have been trying to manually pay my bill for days. When I call 360 it takes me through the whole process only to tell me there's a problem with the payment system and it needs to transfer me to someone.  I tried paying online twice from my a...

Add-ons

Is there still problems with the add-ons in the EE app 

Has anyone used pay by mobile for their Spotify account?