Account

Oops? It’s not your fault it’s ours - grrrrrrrrr???? Unable to see subscriptions

Anyone else getting this message as very unhappy with voice & online customer service trying to move from the useless BT onto EE but it appears as bad - disgusted with the UK so called Premier Communications Group - their having a Giraffe?

Re: A disgrace

The company feels like it has one person working there.I phoned to ask to arrange termination of my contract of my broadband that drops out in the night time. I had to wait till the end of contract,  i pressed option 1 because it says they will send ...

Struggling to pay my bill

HiI am struggling to pay my bill this month.  Sue to being sanctioned from universal credit, but I pay it in full on the 3/04/24CheersNeil

Add-ons

Is there still problems with the add-ons in the EE app 

Re: When this is fixed? ADDONS PURCHASE ERROR

Do you have to have a data plan to ad a data add on? I was hopin to add just 10b data or £5 to no plan.

EE website shows "Blocked"

Hi all I am trying to access my EE App and website to check bills and any upgrades etc but every part of website keeps showing a "blocked" page. I have cleared cache, cookies, history and it is happening on both my phone and website.  How do I fix th...

Roaming abroad pass.

is roam abroad pass charged by billing cycle or calendar? For example if the billing cycle starts 16th of the month are you charged from 16th or from the 1st of the month?

How long does it take to register for ee perks