top up

Harrisonjg · ‎03-08-2026

i topped up my phone with a £10 pay as you go pack as i usually do every month and i have topped it up this morning but it doesn't seem to have gone on right as for example i have 0 minutes, only 11.1gb of data which is my free boost and unlimited texts it seems like my usual pack hasn't gone on correctly as i usually get 500 minutes around 30+ go of data

XRaySpeX · ‎04-08-2026

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Harrisonjg · ‎04-08-2026

i paid £10 for my usual top up which gives me 500 minutes unlimited texts and around 30+ gb of data with free boosts however i only have 11gb of data and no minutes and that 11gb of data is my free boost. so how do i go about getting my minutes and the rest of my data back

XRaySpeX · ‎04-08-2026

That wasn't what I asked. You've already told us that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP